Quality assurance is more than policies and procedures. It is reflected in the everyday decisions Adult Educators make when planning and delivering training, assessing learners, managing documentation and learner information, and responding when situations are not straightforward.
This Continuing Professional Development (CPD) programme is designed to help Adult Educators understand not only what quality assurance requires, but also why it matters and how to apply it effectively in real workplace situations.
Through authentic workplace scenarios, guided discussions, practical activities and reflection, participants will explore common quality challenges encountered during training and assessment. They will develop practical approaches to identifying quality risks, upholding assessment integrity, making sound professional decisions, managing ethical issues and contributing to continuous improvement.
The programme follows a practical progression:
UNDERSTAND → APPLY → DECIDE → IMPROVE
The focus is not simply on compliance, but on developing a quality mindset and professional judgement that enables Adult Educators to apply quality principles confidently and consistently in their everyday practice.
The programme is facilitated by Ives Tay, Senior Professional Adult Educator (TAEPP) and Independent Skills & Workforce Consultant with 30 years of experience across Singapore’s Continuing Education and Training (CET) ecosystem. A former Principal Manager and Team Lead with the Singapore Workforce Development Agency (WDA), Ives led accreditation and quality assurance teams supporting standards across the Workforce Skills Qualifications (WSQ) system. He has extensive experience in training provider accreditation, quality assurance, Training Provider Quality Assessment (TPQA), curriculum and assessment, and Adult Educator development. He brings a practical perspective that connects policy, quality requirements and regulatory expectations with the everyday professional practice of Adult Educators.
• Strengthen professional practice through a clear understanding of quality assurance principles.
• Apply quality assurance principles to training delivery, assessment and documentation.
• Strengthen assessment integrity, evidence management and documentation practices.
• Develop greater confidence in handling ethical issues, learner information and other quality-related situations.
• Identify common quality risks, understand their underlying causes, and consider appropriate preventive or corrective actions.
• Develop a reflective, quality-focused mindset that supports sound professional judgement and continuous improvement.
• Contribute more actively to a culture of quality within organisations.
• Develop a Personal Quality Improvement Action Plan to strengthen individual professional practice.
• Support the quality and integrity of Singapore’s Continuing Education and Training (CET) ecosystem.
By the end of the programme, participants will be able to:
1. Explain the role of Adult Educators in supporting organisational quality assurance and professional standards.
2. Apply quality assurance principles to strengthen the planning, delivery, assessment and documentation of learning activities.
3. Identify common quality issues that arise during training and assessment, analyse their underlying causes, and recommend appropriate preventive or corrective actions.
4. Make sound professional decisions when dealing with ethical issues, assessment integrity, learner information and other quality-related situations.
5. Apply reflective practice and continuous improvement principles to strengthen their own professional practice and contribute to a culture of quality within their organisations.
6. Develop a Personal Quality Improvement Action Plan to enhance their effectiveness as an Adult Educator.
Non-Formal Assessment through scenario-based activities, facilitated discussions, practical exercises, reflective activities and development of a Personal Quality Improvement Action Plan.
- Adult educators and professionals involved in training, assessment, learning and development, including Registered Adult Educators, Associate Trainers, Workplace Assessors, Internal Corporate Trainers, Learning and Development Professionals and Programme Managers responsible for training quality.
- This is a TAEPP CPD-approved course.
Learners are required to complete the full training duration for each module and sit for the assessment.
Learners must maintain 100% attendance and achieve a ‘Competent’ rating in the assessment.
*AM/PM sessions available for selected classes*
INDIVIDUAL & NON-SMES
FULL COURSE FEES | 50% FUNDING FOR AGE 21 – 39 | 70% FUNDING FOR AGE 40 & ABOVE |
|---|---|---|
$163.50 | N/A | N/A |
SME COMPANIES
FULL COURSE FEES | 70% FUNDING FOR AGE 40 & ABOVE |
|---|---|
$163.50 | N/A |
REGISTRATION DEADLINE:
All participants must apply 3 days prior to Course Start Date
DRESS CODE:
All participants to be in long pants & covered shoes.
TRAINNING MATERIALS
All training related material will be provided to participants by Ktree
REFUND POLICY
Course Fee refunds has to be made at least 3 working days before course start date. Course fees are non-refundable once your a]endance is confirmed.
Reassessment Policy
Learners who fail to obtain a competent result are required to pay for the reassessment fees and retake assessment within 60 days from the original course date. Otherwise, learners are required to pay the balance of the full course fee if they choose to withdraw from the course.
