MDCTB – Deterrence, or Manage Disorderly Conduct & Threatening Behaviour is one of two mandatory courses for existing Security Officers (SO) to become Senior Security Officers (SSO). Through the completion of the course, security personnel will acquire the essential knowledge and application skills to manage individuals displaying inappropriate or threatening behaviour, as well as to deter disorderly conduct by providing security protection and visible security presence. To equip Security Officers with the comprehensive and essential skills needed to be a competent Senior Security Officer (SSO) in the security industry, Deterrence / Manage Disorderly Conduct and Threatening Behaviour also includes training on how to report incidents and cooperate with supervisors, the police, and higher authorities in accordance with legal guidelines and standard operating procedures.
- Determine areas that may be susceptible to aggressive or threatening behaviour in the workplace
- Approach individuals who appear to be aggressive or threatening
- Handle cases involving aggressive or threatening individuals, such as visitor disputes or conflicts
- Prepare for work activities
- Deter threatening behaviour through visible security presence
- Deal with disorderly or threatening behaviour
1. Assessment will be conducted by an independent assessor (examiner) from *POLWEL (*Police Welfare Co-operative)
2. Assessment format: Role-Play and Oral Questions
3. Assessment duration: 30 mins - 1 hour
1. Must have already obtained a valid PLRD security licence.
2. Must have completed the Security Officers (SO) courses.
3. Trainee must be able to speak, write and understand simple English as the courses are conducted in English.
Learners are required to complete the full training duration for each module and sit for the assessment.
Learners must maintain 100% attendance and achieve a ‘Competent’ rating in the assessment.
*AM/PM sessions available for selected classes*
INDIVIDUAL & NON-SMES
FULL COURSE FEES | 50% FUNDING FOR AGE 21 – 39 | 70% FUNDING FOR AGE 40 & ABOVE |
|---|---|---|
$480.52 | $260.10 | $171.93 |
SME COMPANIES
FULL COURSE FEES | 70% FUNDING FOR AGE 40 & ABOVE |
|---|---|
$480.52 | $171.93 |
REGISTRATION DEADLINE:
All participants must apply 3 days prior to Course Start Date
DRESS CODE:
All participants to be in long pants & covered shoes.
TRAINNING MATERIALS
All training related material will be provided to participants by Ktree
REFUND POLICY
Course Fee refunds has to be made at least 3 working days before course start date. Course fees are non-refundable once your a]endance is confirmed.
Reassessment Policy
Learners who fail to obtain a competent result are required to pay for the reassessment fees and retake assessment within 60 days from the original course date. Otherwise, learners are required to pay the balance of the full course fee if they choose to withdraw from the course.
UEN: 200609670D
Boon Siew Building, 75 Bukit Timah Road, #03-02,
Singapore 229833
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